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CJA FAQ: Attorneys

  • When I start to enter time, I get this error message, "Service and/or Expenses are out of the Voucher Start and End Dates." What do I do?

    Go to the Claim Status section of the voucher. The start date and the end date in that section have to be the earliest and latest dates you entered in either the services or expenses section. To easily find out what the earliest and latest dates are, go to the Services (or Expenses) tab and click on the Date column heading once to sort by date chronologically: Click on Date again and it will sort in reverse chronological order. Once you have entered the correct start and end dates in the Claim Status section, refresh your browser and the error message will go away.

  • I received this error message, "The date of this voucher is before the Appointment Date." and it prevents me from submitting my voucher. What do I do?

    You may Contact Us using the link in the program. If deemed appropriate, staff will enter a nunc pro tunc date so that your voucher can be submitted with time prior to the date of your appointment.

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